How to Track Membership Card Usage and Scans

Digital Cards Club records different stages of membership-card distribution. Each metric answers a different question.

Email distribution

Sent means the email provider accepted the message. Failed means the submission failed. These figures do not measure inbox delivery or email opens.

Wallet installation

Apple Wallet device registration confirms an Apple installation. Google Wallet installation confirmation is not currently included, so an unconfirmed pass does not necessarily mean the member has not installed it.

Download activity and attendance

Opening a member's pass page or downloading an Apple pass records download activity. It is not a venue check-in.

Door attendance requires a scanner integrated with the Pro Plus verification API. An ordinary phone-camera scan does not automatically record attendance. The verification response can flag repeat entries, but a static barcode does not prevent someone copying a card.

Use the figures carefully

Check failed emails, help members install their passes and use a configured scanner if attendance matters. Keep download activity separate from gate-entry records.

Privacy

Member-linked activity is personal data. Explain the purpose to members, limit access and use the export and erasure tools when handling requests.

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